Have you ever opened an attachment in an e-mail rather than saving it to a folder? It may look like a normal Word or Excel document, but if you have not saved it first to your hard drive, you will lose all your changes. Outlook opens the attachment in the appropriate program but it is held in a temporary file and not available the next time you log in. So save those attachments by going to File - Save attachments and put it on the desktop or in My Documents.
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